fg66f's Privacy Policy

1 Introduction & Scope

fg66f ("we", "our", or "platform") operates an online casino and betting platform for players in Bangladesh. This Privacy Policy explains what types of personal information we collect from you when you use our website https://fg66f.lat, how that information is used, with whom it may be shared, and what steps we take to protect your information.

By registering on our platform or continuing to use our services, you are considered to have agreed to the terms described in this Privacy Policy. This policy should be read alongside our Terms & Conditions.

If anything in this policy is unclear while you are reading it, or if you have any questions, please contact our support team.

2 Types of Information Collected

fg66f collects different types of information in different situations. Below is a detailed description of the information collected:

2.1 Information You Provide Directly

When you open an account or use our services, you provide the following information yourself:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Payment method details (bKash, Nagad, or Rocket account number)
• Transaction history

2.2 Information Collected Automatically

The following information is collected automatically while you use our website:

• IP address and device type
• Browser version and operating system
• Date, time, and duration of visits to the site
• Pages viewed and navigation patterns
• Information collected through cookies and similar tracking technologies
• Referral source (where you came from before reaching our site)

2.3 Information Received from Third Parties

In some cases we may receive information from legitimate third-party sources, such as identity verification agencies, fraud prevention services, or payment processors. This information is always used for legitimate purposes and in accordance with applicable law.

3 Purpose of Using Information

fg66f uses the information collected for the following specific purposes:

3.1 Service Delivery & Operations

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal transactions
• Managing bonuses and promotions
• Providing VIP program benefits
• Monitoring and recording gaming activity

3.2 Legal Compliance

• Completing the identity verification (KYC — Know Your Customer) process
• Complying with anti-money laundering (AML) regulations
• Detecting and preventing fraud and misuse
• Implementing responsible gaming guidelines

3.3 Communication & Support

• Providing customer support
• Sending account-related notifications
• Informing you about promotional offers (only with your consent)
• Notifying you of policy changes

3.4 Platform Improvement

• Analysing and improving the user experience
• Identifying and resolving technical issues
• Planning new games and services

4 Information Storage & Security

fg66f treats the security of your personal information as its highest priority. We maintain industry-standard security measures that protect your data from unauthorised access, alteration, disclosure, or destruction.

4.1 Technical Security

• SSL Encryption: All data transfers are secured by SSL/TLS encryption.
• Encrypted Storage: Sensitive information is stored in encrypted databases.
• Firewall Protection: Advanced firewalls and intrusion detection systems remain active.
• Secure Payment Gateway: All financial transactions follow PCI DSS standards.

4.2 Organisational Security

• Only authorised personnel can access your information.
• All staff are trained on privacy and data protection.
• Data access logs are reviewed regularly.

4.3 Data Retention Period

We retain information for as long as your account is active and, after the account is closed, for as long as necessary to meet legal obligations. Financial transaction records are kept for a specific period as required by applicable law. Once the retention period ends, information is securely deleted or anonymised.

5 Sharing Information with Third Parties

fg66f does not sell or rent your personal information to third parties. However, information may be shared with trusted partners in certain circumstances:

5.1 Service Providers

Necessary information is shared with trusted third parties who assist in operating our services, such as:

• Payment processors (bKash, Nagad, Rocket)
• Identity verification service providers
• Technology and IT service providers
• Fraud prevention service providers

These providers are obligated to use the information only for the contracted purpose.

5.2 Legal Obligations

Where legally required — such as by court order, government investigation, or a regulatory authority's request — we may share information with the relevant authorities in accordance with applicable law.

5.3 Business Restructuring

If fg66f undergoes a merger, acquisition, or sale of assets, user information may be transferred. In such cases we will give you advance notice and the protections in this Privacy Policy will continue to apply to the new entity.

6 Cookies & Tracking Technologies

The fg66f website uses cookies to function properly and to improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Essential for login sessions and the core functionality of the platform. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to analyse site usage and improve services.

6.2 Cookie Controls

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may prevent the platform from working properly and you may have difficulty logging in.

6.3 Local Storage & Session Storage

In addition to cookies, we may use your browser's local storage to temporarily save game progress and user preferences. This information is never sent to the server unless directly required for the service.

7 Payment Information & Security

fg66f handles all financial transactions with the highest level of security. Our platform supports deposits and withdrawals via bKash, Nagad, and Rocket.

7.1 Payment Information Collection

For transaction purposes we collect only the payment information that is necessary, such as mobile wallet numbers and transaction amounts. Full payment method credentials are never stored on our servers.

7.2 Transaction Records

Records of all transactions are stored securely for the purposes of legal compliance and dispute resolution. These records include the transaction amount, date, time, and method used.

7.3 Fraud Prevention

All financial transactions pass through an automated fraud detection system. Suspicious transactions may be placed on hold and additional information may be requested for identity verification.

8 User Rights

As a fg66f user, you have a number of important rights over your own personal information:

8.1 Right of Access

You can find out at any time what information we hold about you and request a copy of that information.

8.2 Right of Rectification

If the information we hold about you contains any errors or is incomplete, you can request that it be corrected. Providing accurate information is also important for the security of your account.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, information protected by legal obligations or legitimate business interests may not be possible to delete.

8.4 Right to Object to Processing

You may object to your information being used for marketing or profiling purposes. In such cases, we will stop using that information, unless it is required for compelling legal reasons.

8.5 How to Exercise Your Rights

To exercise any of the above rights, please email us at [email protected]. We will respond to your request within the applicable time limit. Additional information may be requested for identity verification.

9 Privacy of Minors

fg66f is intended for users aged 21 and above only. Our platform does not knowingly collect personal information from minors (persons under 21 years of age).

Age verification at the time of registration is a mandatory step. If we become aware that a minor has created an account using false information, that account will be immediately closed and all associated data will be deleted.

If you believe a minor is using our platform, please contact us immediately at [email protected].

10 Policy Changes

fg66f may update this privacy policy from time to time. Changes may occur for the following reasons:

• In response to legal or regulatory changes
• Due to the introduction of new services or technologies
• As a result of changes in our business operations
• To strengthen the protection of user information

For significant changes, we will publish a notice on the website and notify registered users by email. The updated policy will take effect from the date of publication.

Continued use of the platform after changes are made will be considered as your agreement to the updated policy. If you do not agree, you may request that your account be closed.

11 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights, please contact us:

• Live Chat: Available 24/7 in Bengali and English
• Email: [email protected]

We take your complaints and requests seriously and will try to respond as quickly as possible. Identity verification may be required for complex requests.

fg66f is committed to earning and maintaining your trust as a safe and reliable platform. Your privacy is very important to us.